Telemedicine: Bridging the Gap between Refugee Health and Health Services Accessibility in Hamilton, Ontario
Refugees face considerable challenges upon seeking asylum in Canada, and accessing health care services remains a prominent issue. Recurrent themes in the literature outlining barriers to health-services accessibility include geographic, economic, and cultural barriers. Drawing on the experiences of service providers in Hamilton, Ontario, we explored the efficacy of telemedicine services in bridging the gap between refugee health and health services accessibility. Research methodology included structured interviews with clinicians who provide health-care services to refugees, complemented by a scoping literature review. The results of this exploratory study demonstrate the efficacy of telemedicine in encouraging dialogue and policy change in the greater health-care setting, and its potential to increase access to specialist health-care services.
Authors retain copyright of their work. By publishing in Refuge, they grant a Creative Commons copyright license to the general public (in particular a Creative Commons Attribution NonCommercial 4.0 International License, or CC-BY-NC, which is incorporated herein by reference and is further specified at https://creativecommons.org/licenses/by-nc/4.0/legalcode - human readable summary at https://creativecommons.org/licenses/by-nc/4.0/). The license permits use, reproduction, and distribution in any medium for non-commercial purposes, provided the original authorship is credited and the original publication in Refuge: Canada’s Journal on Refugees is cited.